Privacy Policy & Document Confidentiality
Last updated: September 2026
1. Commitment to Client Confidentiality
GenTrip respects your privacy and is dedicated to protecting the personal and financial information you entrust to us during visa processing, air ticket issuance, and tour package booking.
2. Collection of Information
In order to render travel services and submit consular visa files on your behalf, we may collect:
- Full Name, Passport Number, Issue Date, and Expiry Date.
- Contact details including phone number, WhatsApp number, and email address.
- Financial documentation (e.g. Bank Statements, Solvency Certificates, e-TIN acknowledgments) solely for embassy visa proof.
- Employment and business registration proofs (NOC, Trade License).
3. Purpose of Processing & Embassy Submissions
Your personal information is utilized strictly for:
- Lodging official visa applications with accredited diplomatic missions, embassies, and visa application centers (e.g., VFS Global, IVAC).
- Issuing verifiable electronic air tickets on airline Global Distribution Systems (Amadeus / Sabre).
- Generating permanent computer-generated invoices with authenticated QR verification.
4. Public Verification & Data Masking
For public invoice verification via our QR code system (/verify-invoice), sensitive passport identifiers are automatically masked (e.g. A0******89) to ensure client data is protected from unauthorized viewing while confirming the authenticity of the invoice.
5. Contact Information
For any inquiries regarding your data or document returns, please reach us at info@gentrip.com or visit our office at Level 2, Rupayan Trade Center, 37 Gulshan Avenue, Dhaka.